Showing posts with label phone. Show all posts
Showing posts with label phone. Show all posts

Friday, March 8, 2019

My Verizon Isn't Mine.

My phone died.
It started getting hot, then hotter, until it wouldn't come on. Until it left a char mark on the cardboard I use for a mousepad.
So I bought another phone thinking to change the number over to the new phone.


This is where the nightmare begins.
First, I'm to get on a computer and sign onto my myverizon account.
I never set up a myverizon account; never needed to. Did everything through the phone; in reply to messages and such.


Next, I tried calling. Talk to someone; they do this all the time. Easy-peasy, right?
I pity the ignorance. Especially my own.


They -- the automated system -- no real people with brains and fingers and such -- want the PIN for my old phone.
Yeah, no PIN. I used a diagram/design thing for unlocking the phone and such. No numbers.


Okay, we'll go through Google. Whats your email, and then again, a PIN.
I don't have a PIN. I have a password. A password will not work. It needs to be numerical.


Also, it never got to this point, but the phone was set up using a different google account. Tam couldn't remember my address so sje made up a new one. A few password changes and attempts to link accounts, and I finally DID succeed in linking the two google accounts and getting my phone to get email and notices from my 'real' google account.
In my mind, the next roadblock will be/would be needing password to the made-up-for-the-occasion account. I have no clue. Haven't needed it for about a year for anything.


And, oh yes, any time you try to get to talk to a person, the automated system says that that is a wrong choice (I forget the exact words) and disconnects the call.


There's a Verizon store here in Mt Orab. It's mainly for selling contracts, but I may go and see if they can help me. Probably not; they already have a reputation for being NOT helpful unless you are contracting through them.


There's a Verizon owned Verizon store somewhere -- I think where Beechmont Mall used to be, or maybe at Eastgate. No, it would be too easy and simple for me if it were to be at Eastgate. Anyway, I'm not sure where it is. And I'm not sure if I'd even want to drive there on a weekend.

I am at the mercy of the robots

Monday, September 3, 2018

Time -- to Move On

My (rented) trailer is falling apart.
My furniture is falling apart.
My finances are falling apart.

Yes, my life is falling apart.

I don't know why.
I don't know how.
The how is kind of fuzzy, all wrapped in mystery and enigma.

But my life is falling apart.

Death seems a stalker.
Granted, I was not close to some of these people, but I knew they were there; that they were an added value in this crazy spiderweb of life, love, and relatives.

I won't mention names, because those who were close(r) may prefer privacy to mourn or even resent (perhaps rightfully)  my claim of a loss.
A dear friend before the end of the year.
Various acquaintances, because I and my peers are getting older.

Until summer hit and the family became involved.
An uncle on my dad's side.
A brother in law on my side.
A friend's beautiful young daughter. My heart breaks for this whole loving, living, and now broken family.
Another 16 year old in another car accident, driving her grandparents.  My heart breaks for them.
Another of my husband's brothers. There's one left.
Whoops, not anymore. They are all together now, these brothers. It's a strange place for them to be.
It's still so very strange, at times, that Rex just isn't.
And now they all just aren't.

Aren't in the other room.
Aren't down the hall.
Aren't down the street.
Are not just a phone call away.
Or a phone call to mutual kin.

Anyway, my life is falling apart in so many ways.
That means something needs to be changed, and the only things I can change are my own circumstances.

So, it is time to move on, however physically and financially impossible that seems to be.

I have already been added to waiting lists of 10, 6, 5, and 2 years.
I have left my name and number on many answering machines. (Only to have my phone go out of service due to the financial mishaps)
I circle ads in the papers and call.

And wait here and wait for Death's next strike at my already stricken heart.